Customer Service Tool - The audio file can be copied to a CD or placed into an email - standard or encrypted format.
This means that you can provide the client with a copy at a touch of a button – they can replay it later to gain a better understanding of what happened.
Teaching Tool – can record a session and reply it and discuss with colleagues.
Communication Tool – audio summary feature means that a letter can be dictated and email securely to colleagues who can replay it saving time and money of transcribing.
Safety Tool – can be a reassuring feature during intimate consultations, can be a deterrent against verbal and physical violence and will reduce need for human chaperones.
Legal Tool – The audio files are secure – the software abides to international standards of confidentiality and security.
Therefore you can provide an accurate and objective record of the consultation/meeting - this will facilitate defence and prevent false and spurious litigation claims.
